Shipping & Returns

Shipping

We offer fast & free shipping within Australia. You can expect your order within 3-6 business days once shipped. You will receive an email within 48 hours containing your tracking details. All deliveries are insured and can be tracked on our website.

If you have any questions or concerns regarding your shipment, you can contact us here and we will respond within 48 hours.

We also offer an Express Shipping option in Australia for an additional fee (1-3 Business Days delivery).

Returns

Your satisfaction is our top priority, and we take pride in maintaining high standards of quality. That’s why every Roma Bag comes with a 60-day risk-free trial - if you’re not completely satisfied within this period, you can return your bag for a full refund. For extra peace of mind, we also provide a 3-year warranty on all purchases. If you experience any issues within 60 days of receiving your item, we’ll send you a replacement free of charge. For more information, you can review our refund policy.